Privacy Policy

Last updated: December 2024

1. Introduction

LearnFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform.

2. Information We Collect

Personal Information: When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect payment information through our secure payment processor.

Learning Data: We collect information about your learning activities, including courses enrolled, progress data, quiz responses, time spent on content, and interactions with the AI tutor.

Uploaded Content: If you are a teacher, we collect the educational materials (PDFs and other files) you upload to create courses.

Usage Data: We automatically collect information about your device, browser, IP address, and how you interact with the Service.

3. How We Use Your Information

  • Provide and maintain the Service
  • Personalize your learning experience using AI
  • Generate adaptive content and recommendations
  • Track and display your learning progress
  • Process payments and manage subscriptions
  • Communicate with you about the Service
  • Improve and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. AI and Data Processing

Our AI systems process your learning data to provide personalized experiences. This includes analyzing your responses to adjust difficulty, generating tailored explanations, and predicting optimal review schedules. AI processing is performed securely, and we do not use your personal data to train our AI models in ways that could identify you.

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate the Service (hosting, payment processing, analytics)
  • Teachers: If you are a student, your teacher may see your progress and performance data
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Learning data may be retained to support long-term progress tracking. You can request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Restrict certain data processing

To exercise these rights, please contact us at privacy@learnflow.ai.

9. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use the Service. You can control cookies through your browser settings, but some features may not function properly without them.

10. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: